Building Resilience In The Workplace




Resilience is the ability to bounce back from setbacks, cope with challenges in your environment, and become stronger from these experiences.

However, building resilience in the workplace can feel challenging — but it doesn’t have to be.

How To Build Resilience In The Workplace

If you are a manager, supervisor, team lead, business trainer, or coach responsible for managing and supporting a team of people, this training course material offers you considerable benefits.

To illustrate:

  • Add your own logos to deliver this course as your own.
  • Save hours in development time.
  • Receive training content developed by subject-matter experts.
  • Instantly download all training source files (Powerpoint, Word, PDF).
  • Get full permission to customize the content.
  • Deliver this course where, when and as often as needed.

Benefits Of Building Resilience In The Workplace

Fostering resilience skills enables your participants to appreciate the importance of resilience in the workplace.

Your course participants will possess an increased capacity to cope with various types of change. And respond more positively to adversity and challenges in their roles.

Course participants will develop a greater sense of control, improved self-esteem, and purpose contributing to positive mental health and wellbeing.

Building a resilient workforce also promotes heightened job satisfaction, increased productivity, improved workplace performance and greater organizational commitment.

The organization will also benefit from greater team cohesiveness, lower conflict levels, reduced absenteeism, and improved organizational culture.

Target Audience

Building resilience in the workplace is designed to enhance the skillset of all categories of employees.

Resilience training is suitable for all employees for everyone as it allows individuals to cope with whatever challenges are thrown at them in the workplace.

This course will target the needs of:

  • Line staff and team members that wish to develop a greater sense of control, and improved self-esteem, motivation and purpose within the organization.
  • Line staff and team members seeking to develop greater positive mental health and well-being skills.
  • Managers looking to further develop their leadership skills by understanding how to promote and support resilience within their teams.
  • Human resources professionals charged with promoting well-being and resilience skills in the workforce.

Learning Objectives

This course will help your participants to:

  • Understand what makes individuals resilient.
  • Develop their understanding of change management skills.
  • Apply resilient skills in their roles.
  • Learn to be more resilient.

Course Outline

Introduction – Key Learning Principles

Introduce your team to the objectives of the training course and help them get to know each other.

  • Pre-Course Test.
  • Introduction.
  • Overview.
  • Learning Objectives.

Section 1 – The Study Of Resilient People

Help your team increase their knowledge of resilient people and what your team can learn from these individuals.

  • How we can learn to be more resilient.
  • What we can learn from children.
  • Five lessons from great leaders.
  • Six strategies that promote more resilient teams.
  • Build your own resilient organization.
  • Characteristics of an effective coach.
  • Resilient skills – sixty-second workouts.

Section 2 – Understanding Change

Promote resiliency in your team by helping them understand, manage, and cope with change.

  • Recognizing the need for change.
  • Drivers for change.
  • What is change?
  • Rebalancing the equilibrium.
  • Communication during a period of change.
  • Taking control of change.
  • Emotional reactions to change.

Section 3 – Learning To Manage Change

Help your team to create and achieve clear goals in their roles.

  • Goal setting techniques.

Section 4 – Learning To Be More Resilient

Develop greater resiliency in your team by showing them how to be more resilient.

  • Seven steps to a more resilient you.
  • A year of quality.


Help your team consolidate their resiliency skills.

  • Post-course test.
  • Action plan.
  • Evaluation.
  • Further reading.

What’s Included?

You will instantly receive:

  • A 173-page instructor guide.
  • A 125-page fully customizable participant manual.
  • Practical training games and training icebreakers.
  • A course advertorial
  • 10 expert training guides
  • Slide images.
  • Exercises.
  • Tests.
  • Further reading lists.
  • Case studies.
  • A course evaluation form.

Bonus Resilient Skills Handouts:

  • Communication during a period of change.
  • Taking control of change.
  • Emotional reactions to change.
  • Goal setting.
  • Resilience quiz.

About The Author

Catherine Fitzgerald, M.A. is a health promotion specialist, training professional, educator, and entrepreneur. Catherine received her bachelor’s degree in Early Childhood Studies and a Masters in Health Promotion from University College Cork. Catherine is also the co-founder of Oak Innovation.


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